← FloatMusic

Support

Common questions

Getting started

Sign in with Apple, either in the app or on this site. It is the same account, so music you upload on a computer shows up on your iPhone by itself.

Adding music

On a computer, drag your files onto the drop area on the home page. On your iPhone, tap the plus in the Library and pick files from Files, iCloud Drive or any other service you use.

Supported formats

The app plays MP3, M4A, AAC, WAV and other formats iOS supports. The web panel accepts MP3 and M4A.

Playing without a signal

Yes, but download the track first. Swipe a track left and choose Download, or press and hold it and use the menu. Downloaded tracks show a filled arrow and play with no connection at all.

Where cover art comes from

From the file itself. Titles, artists and artwork are read from the file's tags, so a file without tags shows its filename and a music note instead of a picture.

Who can see your music

Nobody. Your files belong to your account and no one else can reach them. Nothing is shared and nothing is analysed.

Deleting a track or your account

A track: press and hold it in the Library and choose Delete from cloud. Your account: Settings, the card at the top, Delete account. It removes the account together with every file, and it cannot be undone.

Sign-in trouble

Check whether your browser blocked the sign-in window, then try again. If that does not help, write to me.

Something is broken or missing

Write to me, I am happy to help: contact.